When you purchase a Mercedes-Benz, you’re investing in more than just luxury and performance—you’re also getting peace of mind. At Mercedes-Benz of Arrowhead, proudly serving Peoria, Glendale, and the greater Phoenix area, we often get asked: “How long does Mercedes-Benz Roadside Assistance last?” Whether you’re considering a new vehicle or already enjoying the Mercedes-Benz experience, it’s important to understand the coverage included with your vehicle. Let’s explore what Mercedes-Benz Roadside Assistance includes, how long it lasts, and what options are available once your standard warranty expires.
Mercedes-Benz Roadside Assistance is included for as long as your vehicle is covered under the New Vehicle Limited Warranty or an Extended Limited Warranty.
This service offers 24/7 support to help you in emergencies like flat tires, dead batteries, lockouts, and towing needs. It’s available nationwide and is designed to give you the confidence to drive anywhere knowing that help is just a phone call—or app tap—away.
Covered Services Include:
Towing to the nearest authorized Mercedes-Benz dealership
Jump-starting a dead battery
Flat tire changes
Fuel delivery if you run out of gas
Lockout assistance
Mercedes-Benz Roadside Assistance is tied to your vehicle’s warranty, which determines the length of your coverage.
Duration: 4 years or 50,000 miles, whichever comes first
Coverage: Includes Mercedes-Benz Roadside Assistance at no additional charge
Duration: Multiple term options are available (e.g., up to 1, 2, or 3 additional years)
Coverage: Extends both the mechanical coverage and Roadside Assistance benefits
Eligibility: Must be purchased before the original 4-year/50,000-mile warranty expires
Q: Can I still get Roadside Assistance after my warranty expires?
A: Yes, you can extend your coverage by purchasing an Extended Limited Warranty before your original warranty expires.
Q: Is there a cost for Mercedes-Benz Roadside Assistance during the warranty period?
A: No. Roadside Assistance is complimentary while your vehicle is covered under the New Vehicle or Extended Limited Warranty.
Q: How do I request Roadside Assistance?
A: Call the 24/7 hotline or use the Mercedes me app for quick service.
Q: Does Mercedes-Benz Roadside Assistance cover me if I'm not near Peoria, AZ?
A: Yes, Mercedes-Benz Roadside Assistance is available throughout the United States.
Q: What if I buy a Certified Pre-Owned Mercedes-Benz?
A: Certified Pre-Owned vehicles come with their own limited warranty, which includes Roadside Assistance for the duration of the coverage.
Whether you need help with your current warranty or want to explore coverage extension options, our team at Mercedes-Benz of Arrowhead in Peoria, AZ is here to help. Contact us today to speak with a Mercedes-Benz specialist or schedule a visit to review your options in person.