Explore Coverage with Mercedes-Benz of Arrowhead in Peoria, AZ

At Mercedes-Benz of Arrowhead, we know peace of mind is essential for luxury vehicle owners. That’s why we're proud to serve drivers in Peoria, Phoenix, Glendale, and the greater West Valley area with vehicles that are not only sophisticated and reliable but also backed by reassuring perks like 24/7 Roadside Assistance. Whether you're shopping for a new Mercedes-Benz or a Certified Pre-Owned (CPO) model, we’re here to answer one of the most common questions we get from our customers: Does every Mercedes-Benz come with Roadside Assistance? Let’s take a look.

New and Certified Pre-Owned Mercedes-Benz Roadside Assistance

When you choose a new or CPO Mercedes-Benz from Mercedes-Benz of Arrowhead, you automatically gain access to Mercedes-Benz Roadside Assistance—a service designed to help you feel safe and supported no matter where the road takes you.

Here’s what you get:

24/7 Emergency Support
Flat Tire Changes
Battery Jump-Starts
Fuel Delivery (gas or diesel)
Lockout Assistance
Towing to the Nearest Authorized Mercedes-Benz Dealer

Coverage Details

New Mercedes-Benz Vehicles

Enjoy Roadside Assistance coverage for 4 years from the original purchase date—with no mileage limit.

Certified Pre-Owned Mercedes-Benz Vehicles

Roadside Assistance is included for 1 year, starting when the CPO Limited Warranty begins, with the option to extend coverage.

Wherever your travels take you in Arizona or across the country, Mercedes-Benz Roadside Assistance is only a phone call—or button press—away.

Frequently Asked Questions

Q: How do I contact Mercedes-Benz Roadside Assistance?
A: Simply call the Roadside Assistance number, use the app, or press the SOS button in your vehicle if equipped.

Q: Is there a cost for using Roadside Assistance?
A: No. As long as your vehicle is within its eligible coverage period, services are provided at no additional cost.

Q: What happens if I need a tow?

A: Mercedes-Benz Roadside Assistance will tow your vehicle to the nearest authorized Mercedes-Benz dealership, including our state-of-the-art service center here in Peoria, AZ.

Q: Can I get assistance if I'm not near a dealership?

A: Yes. Roadside Assistance is available nationwide, 24 hours a day, and will help you wherever you are.

Q: What if I buy a used Mercedes-Benz that’s not CPO?

A: Non-CPO pre-owned vehicles typically do not come with Mercedes-Benz Roadside Assistance unless coverage was purchased separately.

Q: Does roadside assistance cover me if I'm out of state?

A: Yes! Roadside Assistance is available nationwide, 24 hours a day, 365 days a year.

Q: Is Roadside Assistance included if I lease my Mercedes-Benz?

A: Yes, leased Mercedes-Benz vehicles are covered under the same 4-year/50,000-mile New Vehicle Limited Warranty, which includes Roadside Assistance.

Q: Can I extend my Roadside Assistance coverage?

A: Yes! You can extend coverage beyond the standard term by purchasing an Extended Limited Warranty through Mercedes-Benz of Arrowhead.