The Coronavirus has been in Arizona for a while now, and we know our Mercedes-Benz of Arrowhead Peoria customers are interested in the precautions & solutions we have to deal with this virus, and if our customers are safe to visit our dealership in person. We always promote a clean environment, but we understand this is a different situation than usual, and therefore more in-depth steps are needed. So, yes, you can still visit Mercedes-Benz of Arrowhead, and yes, we are doing everything possible to give you a safe shopping environment. If you have any questions, we encourage you to contact a Mercedes-Benz of Arrowhead team member.
Every customer deserves a safe shopping experience, and those at Mercedes-Benz of Arrowhead are no different. All of the models at Mercedes-Benz of Arrowhead are in our all-indoor showroom, which is wiped down with Micro-Kill One. This is a COVID-19 virus cleaner that we use on the surfaces inside our dealership, both on work spaces, showroom models, and loaner vehicles.
We will continue to use best practices in order to keep you as safe as possible while shopping for our dealership. This includes sterilizing our dealership and the vehicles inside it. We already wipe down our loaner vehicles after every use with Micro-Kill One, and will continue doing so.
While you are here, feel free to use the various hand sanitizer stations we’ve set up in numerous places around our dealership. You can find them located in our restrooms, at our salesperson desks, and customer lounges. We also require our Mercedes-Benz of Arrowhead team to regularly utilize these stations, which are also located in our break rooms and locker rooms for our employees.
You don’t need to be afraid to bring your car in for vehicle maintenance, either. Our service team wipes your car down with disinfectant over the surfaces they’ve touched once they are done servicing your vehicle before they give your car back to you. All of our team members are required to stay home if they are feeling under the whether. You’ll also find our team members also wear surgical gloves to help minimize contact, which is also why you’ll get a friendly wave and smile instead of the normal handshake when you enter Mercedes-Benz of Arrowhead. Every extra precaution is being taken to ensure our dealership is a safe environment.
Yes, you can still visit our dealership. It is possible to shop for your future car in a safe environment here at Mercedes-Benz of Scottsdale. We frequently wipe down all surfaces in our dealership, including our loaner vehicles and showroom cars.
Our team uses Micro-Kill One to clean our vehicles after every use and multiple times throughout the day, so it’s still safe for you to test drive any car you’re interested in at Mercedes-Benz of Arrowhead. All our models are cleaned before and after every use to ensure it is as sterile as possible.
No, we are not shutting down or closing our dealership. We will continue to maintain best practices and take every reasonable preventative measure, but you’ll find our doors will remain open and our dealership operating at normal hours. Should things change, you'll find additional information about hours on our Facebook page, or by contacting us directly.
We understand the hesitation many car shoppers have with going to the dealership’s physical location, and we don’t want to pressure you into doing anything you don’t want to for the sake of a car. So, if you aren’t comfortable coming over to Mercedes-Benz of Arrowhead, we encourage you to shop for your next car using our online inventory tool. You can search for the body style, color, technology features, drivetrain, etc. using this tool, and there are plenty of photographs of our models for you to look at. There’s also a knowledgeable team member at the end of every phone line, so you can call us with any questions you have. We also offer free shipping of our CPO models for out-of-state customers as well.
While there is no solution to staying healthy that works 100% of the time, there are preventative measures to help you stay safer during the Coronavirus outbreak:
World Health Organization: https://www.who.int/health-topics/coronavirus
Centers for Disease Control & Prevention: https://www.cdc.gov/coronavirus/2019-ncov/cases-updates/cases-in-us.html
Arizona Department of Health Services: https://www.azdhs.gov/